Frequently Asked Questions

Flyxel is a pixel-style drone designed for fun, easy flying. Control it with the standard remote or use the hand gesture controller for a more interactive way to fly.

Yes. Flyxel is designed to be easy to control, even if you’ve never flown a drone before.

It takes a little practice, and that’s part of the fun. Start with the standard remote, which is the easiest way to learn, then switch to the hand gesture controller when you’re ready.

You can fly Flyxel with the standard remote controller or use the included hand gesture controller to control it with your hand movements.

Crashes are part of learning, and Flyxel’s light EPP foam body is made to handle them. 4 spare propellers are included in the box.

Yes. Flyxel can be flown both indoors and outdoors. Its lightweight EPP foam body makes it suitable for flying in different spaces.

Your Flyxel includes:

• 1 Flyxel drone
• 1 standard remote controller
• 1 hand gesture controller
• 4 rechargeable batteries
• 1 charging cable
• 4 spare propellers

Each rechargeable battery provides approximately 15 minutes of flight time. Flyxel includes 4 rechargeable batteries, so you can swap batteries and keep flying.

Yes. Flyxel can perform 360° flips for an extra level of fun while flying.

Orders are typically prepared and dispatched within 2–4 calendar days. Once your order has been shipped, estimated delivery takes approximately 6–8 days. You’ll receive a tracking link by email as soon as your order is dispatched.

Yes. Shipping is free on all Flyxel orders.

As soon as your order is dispatched, we’ll send you an email with your tracking information so you can follow your package.

If your FLYXEL has a genuine product defect or you received the wrong item because of a Flyxel order error, contact us within 7 days of delivery and we’ll review the issue. Approved claims are resolved with a replacement. For damage or other problems caused during shipping or delivery, please contact the shipping carrier directly using your tracking information.